Privacy Policy
Last update: April 8, 2021
Introduction
MedPower, LLC, is committed to protecting and respecting your privacy.
These Privacy Terms together with our Terms and conditions sets out the basis on which any personal data that we receive from you, gather from you, or process for you, will be used by us. It applies to any data gathered due to your use of any medpower.org website or application.
For the purposes of the EU General Data Protection Regulation ("GDPR"), in the cases where we gather data through our websites and marketing campaigns, we are the "data controller". In the case of the data that clients use in any of our learning platform, we are the "data processor."
Information we may collect from you
Through our websites
You may give us information about you by filling in forms on our websites or by corresponding with us by email, phone or otherwise. This includes information you provide when you register and subscribe to use our learning platform, contact forms you may submit on any of our websites, and communications with our support and product team.
The information you give us may include your name, email address, country, state, city, phone number, institution type, institution name, institution website, institution size, username, password, portal URL, portal name.
Through our marketing campaigns
You may give us information about you when filling in forms in our marketing campaigns, registrations to events, subscribing to our newsletter, or participating in marketing activities at trade-shows and conferences.
The information you give us may include your name, email address, country, state, city, phone number, institution type, institution name, institution website, and institution size.
How do we use your data
Data collected through our websites or registration/subscription to our learning platform
The data provided by users when registering to use our learning platform is used in the following ways:
To send informative emails and/or newsletters to clients and users.
To send product updates to clients and users.
Data provided by users and clients can also be used for marketing campaigns that might be suited for them such as invitations to webinars and events, marketing campaigns, consumer research, product research, etc.
Data provided when subscribing to our updates, newsletter or blogs is used to send updates and future marketing campaigns, similar to the ones mentioned above.
Data collected through marketing campaigns
The data collected through marketing campaigns is used in future marketing campaigns that might be suited for them such as invitations to webinars and events, content marketing campaigns, campaigns related to our platforms and blogs, research campaigns related to our platforms, blogs, and industry.
Data hosted by clients on our platform
Our clients are fully responsible for the data hosted on our platform and how they use it. In this case they are the "data collector" and we are the "data processor". We only collect the data that clients use when registering for our platforms, which is usually the administrator account of the platform. Clients decide the type of user data they upload and use in our platform and if they want to use our platforms to collect more user data, by allowing users to self-register for their portals.
How long do we store data
Client data such as registration details, company details, data stored by the client in our learning platforms, is stored as long as the client is registered to use our learning platforms.
Personal data gathered through marketing campaigns and website forms (such as contact forms on our websites) is stored until the user decides that they don't want to receive updates from us anymore. We use email marketing to communicate with these contacts and there is a "Unsubscribe" option available in each email. If a person does not interact with our marketing campaigns for a period longer than one year, we will delete the contact information from our database.
Where do we store data
Client and user data is stored on secure servers on AWS. Personal data such as email, newsletter and blog subscriptions and data that we use for marketing campaigns and sales activities is stored by Mailchimp.
Cookie policy
We use cookies when you access some of our products and services. Cookies allow us, among other things, to authenticate and log you in, provide you with a personalized experience, and analyze how our websites and online services are performing. Read more about our Cookie Policy and what cookies we use.
Security measures implemented in our learning platforms
Our learning platforms include the following security mechanisms to protect clients, users and their resources: passwords, walled communities, authenticated resource access, secure profiles, secure messaging, communications monitoring, secure e-commerce, secure storage, secure servers. All communications are over HTTPS, all personal passwords are encrypted with individual SALT values, we use a rate limiter to prevent script kiddies or malicious attackers from overwhelming the system, our Amazon servers are hosted in their own VPC (virtual private cloud), and all remote ssh logins are protected using public/private keys. We conduct regular security audits and run daily security tools on our site to automatically detect and report security issues. You can easily prevent selected users from logging in, revoke their access rights, or delete them entirely if necessary. You can configure your site security policies to specify which operations can be performed by specific account types.